Question 1

I’ve been to therapy before and it didn’t help. What makes this different?

Accepted Answer

Every therapist and modality is different, and healing is not one-size-fits-all. We recognize that traditional talk therapy may not always be the right fit — especially for first responders who experience trauma on a physical and neurological level. Our approach integrates body-based and trauma-informed methods like Brainspotting, somatic work, and grounding techniques. If therapy hasn’t worked in the past, don’t give up — it may just mean you haven’t found the right approach yet. In the meantime, we encourage exploring other healing tools that work for your body and lifestyle.

Question 2

A previous therapist told me I need to be calm or develop coping skills before I can start treatment. Is that true?

Accepted Answer

We don’t believe healing should wait. Our team is trained in techniques that meet you where you're at — even if you're dysregulated, overwhelmed, or unsure of what you need. Tools like Brainspotting help calm the nervous system and bypass the need for “perfect coping” before you begin. You don’t need to have it all together — you just need to start.

Question 3

Do I need a diagnosis to work with you?

Accepted Answer

No. While we can work with diagnosed conditions like PTSD, anxiety, or depression, a diagnosis is not required. Many first responders experience chronic stress or trauma without ever receiving a formal label. If you’re struggling, that’s reason enough to reach out.

Question 4

What is Brainspotting, and how does it help?

Accepted Answer

Brainspotting is a brain-body-based therapy designed to access and process trauma stored in the nervous system. It allows us to work beyond words, helping you release emotional and physical tension tied to past experiences. It’s especially effective for first responders because it doesn’t require you to relive or retell painful memories.

Question 5

Is this confidential? Will my department or employer know I’m seeking help?

Accepted Answer

Everything is 100% confidential. We do not share your participation or any personal details with employers, departments, or anyone else without your explicit consent. Your privacy and trust are our top priority.

Question 6

What if I don’t know what kind of help I need?

Accepted Answer

That’s okay — many people don’t. Whether you’re feeling burned out, numb, angry, or just off, we’ll help you figure out what’s going on and what support will actually help. No pressure, no expectations.

Question 7

Do you work with families or spouses of first responders?

Accepted Answer

Yes. The stress of this work often extends beyond the job and into the home. We offer services and resources for partners, children, and families to support the entire system, not just the individual responder.

Question 8

How is this different from EAP or department-provided counseling?

Accepted Answer

While Employee Assistance Programs (EAPs) can be helpful, they’re often short-term and not specialized in first responder trauma. We go deeper. Our approach is culturally competent, trauma-informed, and tailored to the unique needs of those who serve in high-stress, high-stakes roles.

Question 9

Is there a cost to this? Do you take insurance?

Accepted Answer

We are working on making services as accessible as possible. Please check our Services or Get Help Now page for updated information about pricing, financial aid options, or insurance coverage.

Question 10

What if I’m not ready to talk yet?

Accepted Answer

That’s okay. Talking is just one way of processing — and it’s not always the most effective. Our services include options that don’t require verbal processing, such as body-based and nervous-system-focused techniques. You're welcome exactly as you are.

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